Once you have decided to take the leap and get on the cloud, the next step is to choose the provider that better adjusts to your business needs, one that you can also fully trust the services it offers and its capabilities.
A managed services provider is a third-party company that provides you with infrastructure, application, hosting, data center, remote hands, connectivity, or storage-based services.
These services work just like when you own a home and pay for the services you consume, such as gas or energy. Normally, you only have to pay for the services you use and the ones your business requires.
A good provider offers you the technological services that you should have as well as those you need. These include fundamental Infrastructure that may include networks, storage, servers, and virtualization. Also, platforms and tools needed to design applications and software that consists of customized applications, colocation, etc.
Things to consider when choosing your cloud service provider
- What kind of services do you offer?
- What channels do you use for your company’s operations?
- The demand for your services and the way in which your clients can access them.
It is also important to ensure that the provider you select is fully committed to understanding your business goals and fulfill your expectations when using cloud and managed services.
More Cloud Companies
Nowadays, the services that the cloud offers to all types of businesses continues to be a reason for the technology industry to continue to grow without limits.
According to new data from the Synergy Research Group, seven key segments of the cloud infrastructure and market services profited from operators and providers for the first half of 2019 exceeded the $ 150 billion, having grown 24% since the first half of 2018.
According to this report, cloud-associated markets are growing at rates ranging from 10% to over 40%, and annual cloud spending will double in less than four years.
The cloud is increasingly dominating the landscape of technological Information. It has opened up a range of opportunities for new market participants and for new attention-seeking technologies and business models.
No company can be oblivious to these facts, that’s why by becoming part of the cloud your business goes to the forefront of the global technology market.
In addition to paying only for what you use, cloud service providers bring great benefits to companies. Businesses can take advantage of their flexibility as they are not limited to physical constraints and take advantage of the safety and security of cloud storage.
What are the attributes that your cloud service provider should have?
After this analysis, it is worth making a checklist of the following attributes that will surely facilitate your decision.
Know your provider
The first step to building trust is knowing who you can grow your business with, its experience on the topic, location, success stories, and services that can be useful for your company.
If possible, check the references, and how you can get in touch with them, what support channels are available, how they provide support, advice, and respond to your concerns.
Just as much as infrastructure is important, 24/7 support can really make a difference.
Thanks to recent innovations in cloud storage service configurations, those with the best infrastructure are the ones that provide the best results for your business. You always have to review the infrastructure that the provider has available for you and how it can respond to your needs.
If support personnel are near to your data center, maintaining your physical infrastructure will be easier.
Being present in the main cities or locations where the service is required, will allow you to have permanently local service availability to prevent services from being outsourced, this way the provider can be present where your business is and where you need it and guarantee your services from start to finish.
One of the most important issues for any company is the security of its information and its processes, so it is best to hire reliable organizations that understand the security risks that your business might face and also the compliance and requirements of applicable rules.
In these processes, it is key to find people who understand your business and more than that, people who can give efficient solutions to the problems that may arise.
The support team must not only be specialized in each area but also adequately understand the language of each place, each requirement. It is an advantage to have trained personnel in different languages, in order to respond to each client’s necessities.
It is important that the provider you choose can offer you a mix of services that meets your needs with comprehensive solutions that will avoid higher or unexpected future costs.
For example, a constantly evolving variety of data centers, infrastructure as a service, managed services, and connectivity, plus a portfolio of services, and professional solutions so that your business has more options.
Your Clients are Their Clients
Customer service is an added value that all companies should take into account. Having personalized technicians at your disposal in any situation is essential for your customers to value your services even more.
It’s crucial to have a Remote Smart Hands team that is immediately available on request and guarantees an effective response that will be transmitted in the same way to your customers.
At Edgeuno we have been connecting the world with the best technological infrastructure for 20 years! And we know how important this choice is to you and your business, that’s why we strive to give you the best solutions. Visit our web to know more and get in touch to develop a solution according to your needs.