In an era marked by digital transformation, businesses and organizations worldwide have increasingly turned to public cloud platforms for their efficiency, scalability, and innovation opportunities. It is predicted that worldwide spending on public cloud services will grow to a total of $773.3 billion in 2024, which is a 22.3% increase from 2023. However, as the public cloud market expands, the security challenges associated with it have become more pronounced.

Against this backdrop, automation and artificial intelligence (AI) have emerged as critical tools in enhancing public cloud security. Capable of managing vast amounts of data and uncovering patterns that are beyond human capacity, these technologies are transforming how businesses approach public cloud security.

This article will delve into the role of automation and AI in enhancing public cloud computing security, explaining how they work and the opportunities they present for businesses today.

Public Cloud Security Challenges

Public cloud security brings forth a unique set of challenges for organizations:

• The shared responsibility model is one such challenge, where both the public cloud provider and the customer have to play their respective parts in maintaining security. Misunderstandings or lack of clarity about this model often lead to security gaps. 
• Furthermore, the inherent complexity of public cloud architectures adds to the security woes. Public cloud service providers can have their specific configurations, APIs, and security controls, leading to potential security misconfigurations and inconsistencies. 
• Additionally, the public cloud’s multi-tenant nature, where multiple customers share the same public cloud infrastructure, introduces a risk of data leakage or exposure.

On the flip side, the advent of technologies such as AI and automation presents significant opportunities for enhancing public cloud security solutions.

Automating Security Tasks and Workflows

The digital landscape has witnessed an exponential rise in cyber threats, leading to the necessity for more robust, advanced security mechanisms. Given the sheer scale and complexity of public cloud environments, human-led security efforts alone are no longer sufficient. 

This is where automation comes into play, offering a solution that can both alleviate the workload of security teams and enhance security measures.

Automation in public cloud security involves using software to perform repetitive security tasks and manage workflows. This ranges from automating security configurations to regular patch updates, log management, and incident response procedures. For instance, automation can be used to perform continuous security audits, detecting and rectifying configuration errors, thus helping to maintain a high-security posture.

Benefits of automation in public cloud computing security

• One of the significant benefits of automation is that it eliminates the need for manual intervention in routine tasks, reducing the chances of human error, a common cause of security breaches. It ensures consistent enforcement of security policies across the organization’s cloud environment, leading to better compliance with internal and regulatory standards.
• Another crucial benefit is the speed at which automated systems can operate. In the event of a security incident, every second matters. Automated response workflows can initiate actions immediately upon detecting a threat, such as isolating affected systems, collecting incident data, or triggering alerts to the security team. This rapid response can significantly minimize the impact of a security incident.
• By automating routine tasks, security teams can free up their time to focus on more strategic initiatives. They can devote their resources to enhancing security architectures, developing advanced threat detection capabilities, or refining incident response strategies.

Detecting and Preventing Security Threats and Anomalies

The growing number and sophistication of cyber threats call for advanced threat detection and prevention strategies, especially in a public cloud model. Automation and AI are leading the charge in this area, transforming traditional threat detection systems and offering enhanced capabilities to prevent security incidents.

Traditionally, threat detection relied on signature-based methods that flagged known threats based on predefined rules. While effective against known threats, these methods fell short when dealing with novel or sophisticated attacks. Nonetheless, with the advent of AI and machine learning, the scope of threat detection has expanded significantly.

AI-powered threat detection systems can analyze vast amounts of data in real time, identifying patterns that may indicate a threat. Machine learning algorithms can learn from previous incidents, refining their detection capabilities over time. These systems can identify a wide range of threats, from malware and ransomware attacks to insider threats and advanced persistent threats (APTs).

Preventing security threats requires a proactive approach, which AI and automation can facilitate:

• AI technologies can predict potential future threats based on past data, allowing security teams to implement preventative measures in advance. 
• Automation can enforce security policies consistently across the cloud environment, ensuring all systems are up to date with the latest security patches and configurations, reducing the attack surface.

Anomaly detection is a crucial aspect of threat prevention. In a public cloud environment, where large volumes of data are processed continually, detecting anomalies can be challenging. AI-powered systems can learn what ‘normal’ behavior looks like within a cloud environment and then identify any deviations from this norm that might indicate a security incident.

Enhancing Security Visibility and Intelligence

Maintaining robust security in public cloud environments (see the differences between public cloud, private cloud, and hybrid cloud environments) requires a high degree of visibility and intelligence:

• Visibility refers to the ability to monitor all activities and data across the cloud environment.
• Intelligence is the ability to analyze this data and derive meaningful insights. 

Both are critical for identifying potential threats, responding to security incidents, and improving security measures. 

The role of machine learning in public cloud security

Machine learning uses statistical techniques to learn from data, continually improving its analytical capabilities. Machine learning algorithms can analyze large data sets, identify patterns and anomalies, and predict future threats, offering advanced threat detection capabilities.

• Machine learning can also learn from past security incidents, improving its predictive capabilities. For instance, if a particular type of cyber-attack has occurred multiple times in the past, machine learning algorithms can use this data to predict the likelihood of similar attacks in the future, allowing security teams to implement preventative measures.
• Moreover, machine learning can help to automate repetitive security tasks. For example, it can be used to automatically classify security incidents based on their characteristics, streamlining incident response procedures.

Final Thoughts

The rapid expansion and adoption of public cloud services have transformed the way businesses operate. However, with this transition comes the daunting challenge of maintaining robust security and managing public cloud security risks. 

And while traditional security methods often fall short in the face of evolving cyber threats and the growing complexity of public cloud architectures, automation and AI have emerged as powerful tools to enhance public cloud security. They offer the capability to manage the vast scale of data and processes associated with public cloud environments, streamlining security operations and improving threat detection and prevention. 

However, despite their benefits, the integration of AI and automation into public cloud security strategies is not a straightforward task. It requires careful planning, appropriate skill sets, and an understanding of the specific security challenges of the public cloud. But with the right approach and resources, these technologies can significantly bolster public cloud security, offering businesses the opportunity to leverage the benefits of the cloud while maintaining a robust security posture.

Cloud technology provides a platform for businesses to access data and applications from anywhere, at any time, and on any device. This enhanced accessibility and mobility are invaluable in an increasingly remote work environment, improving operational efficiency and employee productivity. Let’s say you have remote workers from Latam working for your company stationed in North America or West Europe; working on the cloud makes the difference in miles insignificant and allows them to be equally present online as the rest of their colleagues. Furthermore, the Latin American cloud storage market is expected to grow to $145 billion by 2026, reflecting the accelerating trend toward digital transformation. 

However, amidst this rapid expansion, the process of selecting the right provider has become a complex task for businesses. It requires a comprehensive understanding of the provider’s offerings, compatibility with the business’s needs, and a clear vision of long-term goals. This article aims to provide insights and guidance for businesses seeking to make a well-informed decision on how to choose a cloud provider in Latin America.

The Importance of Cloud Services for Businesses

The transformational potential of cloud services is vast and varied, enabling businesses to operate more efficiently, innovate more rapidly, and achieve substantial cost savings.

• One of the most significant benefits of adopting cloud services is the potential for reduced IT infrastructure costs. By migrating to the cloud, businesses no longer need to invest heavily in purchasing and maintaining physical servers and other hardware. Additionally, the need for large, in-house IT teams to manage these servers is significantly reduced, further cutting down operational expenses.
• Next, cloud services enhance business agility and flexibility, offering a significant competitive advantage. The ability to scale resources up or down depending on demand allows businesses to respond swiftly to market changes. This flexibility extends to the workforce as well, as cloud services enable remote work and collaboration, increasingly essential in the modern workplace. A study by Stanford University found that remote workers are 13% more productive, reinforcing the value of cloud-enabled flexibility.
• Furthermore, cloud services are a catalyst for innovation. Businesses can focus more on strategic initiatives by reducing the time and resources spent on managing digital infrastructure. Cloud platforms often come with integrated tools for analytics, artificial intelligence, and machine learning, enabling businesses to leverage these advanced technologies to create new products, improve customer service, and make data-driven decisions.
• Lastly, the cloud offers robust solutions for business continuity and disaster recovery. In the face of an unexpected event, such as a natural disaster or cyber attack, cloud-based backup systems ensure that businesses can quickly recover their data and resume operations.

In essence, cloud services are not just about hosting data or applications. They’re about fostering a transformative change in the way businesses operate and thrive in today’s digital era. As such, the role of cloud services extends far beyond operational efficiency – they’re a strategic asset that drives innovation, productivity, and sustainable growth.

The State of Cloud Services in Latin America

The Latin American market has been a growing focal point for global cloud providers. The region has witnessed a surge in digitalization efforts, increased mobile penetration, growing telecom trends, and a favorable shift towards more customer-centric, data-driven business models.

• The increasing rate of digitalization in South America is a key driver of cloud services adoption. As businesses become more digitally oriented, they increasingly need reliable, secure, and scalable infrastructure to support their digital transformations. This is where cloud services play a vital role, offering the necessary support to handle vast amounts of data, high traffic volumes, and complex applications. 
• In addition to digitalization, the growing mobile penetration in Latin America, which is projected to reach 73% by 2025, is promoting the adoption of cloud services. With more people using smartphones and other mobile devices, businesses must provide cloud-based mobile applications and services to meet consumer demands. 
• The emergence of the startup ecosystem in Latin America has also contributed to the rise of cloud services. Many of these startups are tech-oriented and operate on a digital-first approach, making cloud services a fundamental part of their operations. 
• Furthermore, governmental policies aimed at digitizing and modernizing IT infrastructure are also propelling cloud adoption. For example, Brazil’s federal government encourages government departments to prioritize cloud-based solutions, thereby boosting the demand for cloud services. 

Key Factors to Consider: How to Choose a Cloud Provider for Your Business

Choosing the right cloud provider is a crucial decision that can impact multiple aspects of your business. The decision-making process should be driven by a careful evaluation of several factors. Here’s what to consider when choosing a private or public cloud provider in Latin America.

Security and compliance

Data security is a top priority for businesses. As cyber threats become increasingly sophisticated, the cloud provider you choose must have robust security mechanisms in place. These should include data encryption during transit and at rest, firewalls, intrusion detection systems, and anti-malware protection. Regular security audits and timely patch management are also crucial to maintaining a secure cloud environment.

Moreover, your chosen provider should adhere to local and international compliance standards.

Compliance with these and similar regulations is critical to protecting sensitive business and customer information and avoiding potential legal penalties:

• General Data Protection Regulation (GDPR) for data privacy
• Payment Card Industry Data Security Standard (PCI DSS) for payment information
• Health Insurance Portability and Accountability Act (HIPAA) for healthcare data

Scalability and performance

The ability to scale resources up or down in response to business needs is one of the significant advantages of cloud services. Your chosen provider should offer flexible scalability options that align with your business’s growth strategy and seasonal demand fluctuations.

Performance is another critical factor. Your cloud provider should ensure high-speed access to your data and applications, low latency, and minimal downtime. This is particularly important for businesses with operations across multiple locations, where data needs to be accessed simultaneously by different users. Any performance issues can disrupt your business operations and impact customer satisfaction.

Cost and pricing structure

Understanding the cost and pricing structure of a cloud provider is essential to avoid unexpected expenses. Costs can include storage costs, data transfer fees, and charges for additional services. Some providers may also have hidden costs, such as fees for data retrieval or premium support services. 

When considering costs, it’s also crucial to look at the provider’s pricing model. Some offer a pay-as-you-go model, where you pay for the services you use, while others use a subscription-based model, where you pay a fixed amount each month or year. Depending on your business’s usage patterns, one model may be more cost-effective than the other, so do your research to make sure you’re choosing an affordable cloud provider.

Support and SLA

Technical issues can arise at any time, and when they do, it’s important to have a cloud provider who offers reliable, round-the-clock support. Consider the provider’s support channels (such as phone, email, and live chat), their response times, and whether they offer any proactive monitoring services.

Additionally, the provider’s Service Level Agreement (SLA) should be thoroughly reviewed. This agreement outlines the provider’s commitments regarding uptime, data redundancy, data backup and recovery, and the penalties if these commitments are not met. The SLA can provide a clear understanding of what to expect from the provider and what recourse is available in the event of service disruptions or failures.

EdgeUno, your best cloud provider

Given the rapid growth of both private and public cloud services market in Latin America, several providers have emerged as leaders, offering a range of services to meet the varied needs of businesses (e.g. a company that deals with digital gaming doesn’t need the same cloud infrastructure as a video marketing agency).

EdgeUno is an established player in the Latin American cloud services market, catering specifically to the cloud region’s unique needs. 

With a strong focus on enhancing user experience, EdgeUno offers a broad range of cloud professional services, including:

• Infrastructure-as-a-Service (IaaS)
• Virtual Private Cloud
• Virtual Public Service
• Cloud White Label

This private cloud service provider offers businesses seamless scalability, robust security, and high-performance computing capabilities. Moreover, EdgeUno has Data Centers across multiple locations in Latin America, ensuring low latency and high-speed data access. With its in-depth understanding of the local business culture and regulatory environment, EdgeUno is an environmentally friendly and go-to cloud provider for many businesses in Latin America.

What to Consider When Choosing a Cloud Provider

In conclusion, making the right decision on how to choose a cloud provider for your business in Latin America is a critical step that can significantly influence your company’s future growth and success. Given the complexity of the cloud market and the varied offerings by providers, the decision should be based on a thorough analysis of your business’s specific needs, potential growth, and the provider’s ability to meet these requirements.

The ideal cloud provider for your business is not always the most prominent or popular one, but the one that aligns best with your unique operational needs, growth expectations, and budget constraints. Ultimately, a strategic decision in choosing a cloud provider today can set the foundation for a more resilient, scalable, and successful business in the future.

The Importance Of Data Backup And Disaster Recovery Services:

1.     Preventing Data Loss: Data loss can occur due to various reasons, including hardware failures, software corruption, human errors, and cyberattacks. Losing critical data can lead to irreversible damage, impacting revenue, productivity, and reputation. A robust data backup strategy ensures that your valuable data is automatically backed up, preserved, and can be easily restored in case of any loss.

2.     Ensuring Business Continuity: Disruptions can strike anytime, be it natural disasters, power outages, or cyber threats. Having a disaster recovery plan in place allows your business to resume operations quickly and minimize downtime. This keeps your customers satisfied, your employees productive, and your business afloat during unexpected crises.

3.     Compliance with Regulations: Many industries are subject to strict regulations regarding data protection and retention. Failure to comply can lead to legal issues, penalties, and loss of customer trust. Investing in data backup and disaster recovery services helps you adhere to these requirements and maintain a positive brand image.

4.     Enhancing Security: Cyberattacks are increasingly more sophisticated and rampant. A robust disaster recovery plan includes multi-layered security measures to protect your data from unauthorized access, malware, and other threats. This proactive approach not only secures your data but also demonstrates your commitment to customer privacy.

How EdgeUno Can Help:

EdgeUno provides comprehensive data backup and disaster recovery services to safeguard your business. Here’s how we can help:

1.     Customized Solutions. We understand that every business is unique, and so are its data protection needs. Our team of experts works closely with you to design and implement a customized backup and disaster recovery plan tailored to your specific requirements for the level of backup automation and recovery-specific policies such as recovery points and time objectives.

2.     State-of-the-Art Infrastructure. EdgeUno’s cutting-edge infrastructure ensures the highest level of data protection. Our data centres are equipped with advanced security systems, redundant power supplies, and climate-controlled environments to keep your data safe and available 24/7.

3.     Scalability and Flexibility. As your business grows, so do your data protection needs. EdgeUno’s scalable solutions allow you to easily expand your backup and recovery capabilities without any hassle. We offer a range of storage options, including cloud-based and on-premises solutions, to meet your evolving needs.

4.     Expert Support. Our team of skilled professionals is available round-the-clock to assist you with any issues related to your backup and disaster recovery strategy. We provide ongoing support and monitoring to ensure your plan remains effective and up to date.

The Bottom Line

Investing in data backup and disaster recovery services is no longer a luxury but a necessity in today’s data-driven business landscape. EdgeUno’s low latency network enables data to travel faster so the completion of backup and recovery activities is optimized. Our comprehensive solutions and expert support provide the peace of mind you need to focus on what you do best – growing your business. Don’t leave the safety of your data to chance; partner with EdgeUno and secure your business’s future today.

Se puede afirmar entonces de forma categórica que todo servicio que incursiona en el ámbito tecnológico trae consigo un impacto en el ámbito legal, donde es preciso analizar y determinar los riesgos asociados en una primera instancia a la incertidumbre que genera perder el control sobre los datos alojados en internet, y en el presente caso las dudas que generan sobre el tratamiento de datos personales en los servicios de nube o cloud computing.

Protección de datos con Cloud Computing

Los servicios de computación de la nube o cloud computing son aquellos que siguiendo el concepto del Instituto Nacional de Estándares y Tecnología (NIST-National Institute of Standards and Technology. U.S. Department of Commerce)  son definidos como el  “modelo que permite, cuando sea solicitado, el acceso ubicuo y conveniente a la red, a un grupo compartido de recursos informáticos configurables (Ej. redes, servidores, almacenamiento, aplicaciones y servicios) que se pueden aprovisionar y liberar rápidamente con un mínimo esfuerzo de administración o interacción por parte del proveedor de servicios”.

El Servicio de Nube puede ser dividido en tres tipos de servicios: IaaS, PaaS y SaaS, cada uno con diferentes alcances de control de usuario, seguridad y escalabilidad.

Al ser un espacio virtual que permite su gestión de forma remota a través de la red de Internet, no debería generar duda sobre la privacidad o protección de datos personales ya que el responsable del tratamiento de esa información debe mitigar los riesgos asociados con este tipo de servicios.

Dado que este artículo no pretende abordar conceptos técnicos nos centraremos en identificar la importancia del tratamiento de los datos personales para determinar su alcance en los servicios de la nube.

Tratamiento de datos en Colombia

La ley estatutaria colombiana 1581 del 2012, define los datos personales como: “c) Dato personal: Cualquier información vinculada o que pueda asociarse a una o varias personas naturales determinadas o determinables”. En palabras de la entidad destinada a la vigilancia y control del tratamiento de datos personales en Colombia; esta señala: “Cuando hablamos de datos personales nos referimos a toda aquella información asociada a una persona y que permite su identificación. Por ejemplo, su documento de identidad, el lugar de nacimiento, estado civil, edad, lugar de residencia, trayectoria académica, laboral, o profesional. Existe también información más sensible como su estado de salud, sus características físicas, ideología política, vida sexual, entre otros aspectos”.

Sobre este último concepto de manera más ilustrativa se señalan los ejemplos sobre los datos que son clasificados como personales y además incorpora la aclaración de una categoría más especial que contiene información y/o datos sensibles, los cuales se consideran una categoría de atención critica ya que su tratamiento inadecuado puede generar discriminación y afectación a los derechos fundamentales; por ejemplo en países fundamentalistas, una base de datos personales que contenga información detallada sobre la corriente religiosa podría atentar contra la vida misma de sus habitantes.

La ley 1581 de 2012 menciona los principios rectores del tratamiento de datos personales; a continuación se detalla bajo ocho términos correspondientes a la legalidad en materia de tratamiento de datos, la finalidad, la libertad, la veracidad o calidad, la transparencia, el acceso y circulación restringida, la seguridad y la confidencialidad dentro del alcance expuesto en la siguiente gráfica:

Por lo anterior, el contrato de Nube debería indicar de forma transparente los controles y las medidas adoptadas por el proveedor en términos de responsabilidad, acceso y circulación, seguridad y confidencialidad particularmente con violaciones a la seguridad de datos, devolución y/o eliminación de la información cuando sea el caso.

Siguiendo la regulación colombiana,  el legislador ha previsto que cuando el tratamiento de datos se realice fuera del territorio colombiano, el contrato debe contemplar la protección contenida en el  numeral 2.2.2.25.5.2 del Capítulo 25, Sección 5, del Decreto Único 1074 de 2015, de manera que el control y responsabilidad en el tratamiento de datos esté siempre en cabeza del Responsable que establece lo siguiente:

ARTÍCULO 2.2.2.25.5.2. Contrato de transmisión de datos personales. El contrato que suscriba el Responsable con los encargados para el tratamiento de datos personales bajo su control y responsabilidad señalará los alcances del tratamiento, las actividades que el encargado realizará por cuenta del responsable para el tratamiento de los datos personales y las obligaciones del Encargado para con el titular y el Responsable.

Mediante dicho contrato el Encargado se comprometerá a dar aplicación a las obligaciones del Responsable bajo la política de Tratamiento de la información fijada por este y a realizar el Tratamiento de datos de acuerdo con la finalidad que los Titulares hayan autorizado y con las leyes aplicables.

Además de las obligaciones que impongan las normas aplicables dentro del citado contrato, deberán incluirse las siguientes obligaciones en cabeza del respectivo encargado:

1. Dar Tratamiento, a nombre del Responsable, a los datos personales conforme a los principios que los tutelan.

2. Salvaguardar la seguridad de las bases de datos en los que se contengan datos personales.

3. Guardar confidencialidad respecto del tratamiento de los datos personales.

(Decreto 1377 de 2013, art. 25)

Desde la perspectiva de la regulación sobre tratamiento de datos, las empresas que proveen los servicios de la Nube usualmente son los “Encargados del Tratamiento” definidos por la norma como “Persona natural o jurídica, pública o privada, que por sí misma o en asocio con otros, realice el tratamiento de datos personales por cuenta del Responsable del tratamiento.

LA SUPERINTENDENCIA DE INDUSTRIA Y COMERCIO, actúa como encargado del tratamiento de datos personales en los casos, en los que por sí misma o en asocio con otros, realice el tratamiento de datos personales por cuenta de un responsable del tratamiento”.

Recomendaciones al contratar un servicio de Nube

Por lo anterior todo proveedor de Nube deberá tener en cuenta las siguientes consideraciones y de la misma manera el Cliente que requiera este tipo de servicios:

1. Identificar el país y la jurisdicción que gobernará la protección de sus datos personales, eso le permitirá saber que tan rigurosa serán las medidas que tomará el proveedor frente a divulgación de información a terceros, confidencialidad y seguridad de la misma.
2. Informar cuando ocurra cualquier grado de vulneración de la información y las medidas aplicables.
3. No realizar transferencia internacional de datos personales a menos que esto sea autorizado y bajo los preceptos legales definidos para tal fin.
4. Una vez finalizada la relación jurídica  devolver, eliminar, suprimir o comunicar a un nuevo encargado designado por el responsable los datos personales objeto de tratamiento.

Why PetaSAN

PetaSAN has allowed us to have a high availability storage system with sufficient capacity to meet the needs of a company at a low price compared to other commercial solutions because its operation is not tied from its development to the use of specific brands of hard drives or servers.

PetaSAN can be optimally configured with any type of infrastructure, and it can develop as needed.

The most relevant aspect of using PetaSAN is the usage of the CEPH file system. This exclusive system for Linux-based software oversees offering “high availability” of data storage. PetaSAN makes each server a node and generates “clusters”, which divides the information hosted on the network. This ensures the proper use of storage capacity and flexibility.

In addition, the parties have copies in different nodes and, therefore, the global files can be rearmed in the event of a server shutdown, without the risk of losing data. Another very important advantage is that PetaSAN allows us to quickly offer our servers to be connected to storage through protocols such as iSCSI, CIFS / SMB, NFS, S3, and Ceph natively.

For EdgeUno, storage systems have been built with four one-rack-unit servers, with the capacity to hold 12 hard drives. Therefore, it is possible to have two small hard drives (in raid 1) for the operating system and the rest of the drives dedicated to storage.

In EdgeUno, 4TB SAS SSDs have been used, allowing to have more than 20TB of space in high availability for storage systems with disk write speeds very close to 12Gbps. This implementation has made it possible to offer a stable and reliable storage system for internal systems and clients of the CLOUD service.

The interaction between Free Software and EdgeUno

Beyond technical considerations, it is important to point out the different types of interactions that occur while using tools such as Proxmox, LibreNMS, and PetaSAN.

First, the interaction between the tools themselves: as we mentioned before, these are not tools that offer total solutions, but rather the integration of several flexible tools that can be tailored to specific uses and effectively connect. Second, the interaction of the technical teams in charge of solving the operating problems of the company and the free software development communities, providing innovation and social contribution, and third, the work as a community that becomes necessary among team members.

In the case of network and Internet companies, there is a widespread idea that there is adequate support in the options offered by the large software companies that sell proprietary tools. Likewise, it is still a common idea that if you use free software, it’s only because you want to save money.

However, these free tools can be just as robust and secure as their proprietary competition and, additionally, they can offer other important advantages to a company, as is the case with EdgeUno.

Two of these advantages are adaptability and control over the technologies used.

Why Proxmox?

Both points are linked to the abilities that technical teams have to be innovative and develop the tools they use – such has been the experience with Proxmox.

This completely Open Source hypervisor has been the best option to generate clouds and highly available virtual server clusters. Such clusters are generated in quite a short time and can be controlled easily since it offers a pleasant and quite intuitive environment via the web.

Its power allows us to easily offer elastic virtual servers that take full advantage of the physical capacities of the hardware hosted throughout our data centers.

Being a completely free tool derived from Debian-Linux, it also has a console for command administration, which is a highly desirable feature. The Console allows easy access to the programming of the tool in its bases and fosters the ability for technical teams to solve problems through novel adaptations, without the need to request external support that could compromise the reliability and security of the data of the customers or the company.

As technicians continue to find that tools must always be moldable, elements must adapt to the needs at hand, it also improves the company’s responsiveness to the challenges that arise in their normal development in the face of competition or in front of the orders of its clients.

Another feature that has been important for a company like EdgeUno, has been the ease of use of the Proxmox API in integration with other technologies.

We have been able to create reporting dashboards of the different phases of our processes, such as storage and monitoring. Development teams have been able to generate dialogues between Proxmox and other free technologies such as LibreNMS, to advance in the systematization and automation of processes.

These dialogues between tools, as well as other adaptations generated in the code to solve problems found in the normal development of our activities, are in the process of being released to the communities that have contributed to such codes.

From this perspective, companies can pursue their own interests and constantly innovate, contributing to the addition of the tools that are useful to them, and thus creating a circular retribution dynamic where such contributions can be the starting point for new characteristics that improve their performance.