New Access is now EdgeUno Ecuador

Since its beginning as an ISP, New Access has innovated its portfolio of technological solutions to meet the most demanding needs of its corporate customers through mission-critical managed services and business continuity.

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Featured Services

IaaS

Accommodation of equipment in first level Data Centers in Quito and Guayaquil. Virtualization of servers in private and secure cloud. Professional advice on adopting the cloud model for companies as a savings and redundancy strategy.

IoT & Cloud

Monitoring critical devices and assets with personalized alerts. Data visualization through a customizable control panel and historical data accumulation for decision making.

Cybersecurity

Protection of networks and end-user devices. Specialized software for compliance with safety, quality, and prevention standards at the network and user level. Shielding of access codes in critical systems.

Connectivity

Managed Internet and Data connectivity with quality of service guarantee. Specialized infrastructure for high performance wired and wireless networks. SLA and specialized technical support.

Business Continuity

Automatic backups and replicas of user information and critical customer applications. Disaster recovery services with geographic redundancy.

Our Services

New Access offers managed services that prevent the customer from making large investments in equipment or software. The solutions are dimensioned and contracted in service mode to optimize resources and their associated costs. Our customers have flexibility to increase or decrease resources according to their needs, and we are in charge of maintaining and supporting the necessary infrastructure and licensing. We take care of your technology platforms while you handle your business.

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Why Choose Us

Experience

With several years in the market, we have extensive experience working with different industries.

Immediate Deployment

We deploy our services in a short time and with high quality.

Availability

We have modern and high-end infrastructure at the service of our customers. Providing 24/7 Support.

Social Responsibility

An integral part of EdgeUno Ecuador’s values and commitment to the community is that we recognize our responsibility not only to ourselves but also to the world we live in, the company aims to make a difference and contribute to the well-being of society, supporting initiatives and projects with a positive impact on the community through solidarity, health, and sports.

Building Success Together

Our Partners

Business Allies

Norms and Regulations

Aeprovi
Open
Ministerio de Telecomunicaciones
Open
Indicadores de Calidad
Open
Arcotel
Open
Información de Tarifas
Open
Contrato de Adhesión
Open
Política de Protección de Datos Personales Ecuador
Open

Dear Customers,

In compliance with Circular No. ARCOTEL-CCON-2024-0020-C issued by ARCOTEL on November 20, 2024, and in alignment with Executive Decree No. 444 dated November 5, 2024, EdgeUno Ecuador S.A. informs you that, as a compensatory measure in response to the ongoing energy crisis in the country, we have implemented the following option, available upon customer request:

Speed Increase: We will increase the contracted internet service speed, depending on the technical possibilities of our networks, for a period of 30 days or more, depending on each case.

To access this measure, interested customers must send their request to customerexperience@edgeuno.com. Each case will be analyzed and approved based on our internal policies and the available technical capacities. It applies only to EdgeUno's clients in Ecuador.

We appreciate your understanding and reaffirm our commitment to providing responsible solutions in light of the current situation.

EdgeUno Ecuador S.A.

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