EdgeUno Achieves ISO/IEC 27001 and ISO 9001 Certifications: A Commitment to Information Security and Quality

In the dynamic world of technology and telecommunications, EdgeUno’s relentless pursuit of operational excellence led to the adoption of a comprehensive approach to process management and information security. The simultaneous achievement of  ISO/IEC 27001:2022 (Information Security Management) and ISO 9001:2015 (Quality Management) certifications for Network, Cloud, IAAS, and Datacenter services in Colombia, Brazil, and Peru, along with the recertification in ISO 27001 for the Quito Datacenter, stands as a strategic and transformative milestone for EdgeUno. This accomplishment was primarily supported by the implementation of the Integrated Management System (IMS) framed within these standards, strengthening operations and achieving significant benefits both internally and externally.

The implementation of the IMS covers both information security and quality management, focusing on the customer and their experience throughout the customer journey. This represents an evolution for EdgeUno in the pursuit of process efficiency across the value chain and comprehensive regulatory compliance in the region.

Implementing an IMS aligned with corporate objectives adds value to each process and provides overall benefits to the company, including:

• Effectively Managing Information Security: With ISO 27001 certification as a key component of the IMS, EdgeUno consolidated efforts to ensure the confidentiality, integrity, and availability of information. The effective management of information security and associated risks became a synergistic component of daily operations, providing security and confidence to clients and strategic partners.

• Ensuring Quality in Processes and Services: ISO 9001 certification consistently guides EdgeUno toward excellence in quality management. The adoption and innovation of best practices not only improve internal processes but also elevate the quality of services offered to clients, increasing satisfaction and enhancing their experience.

• Achieving Operational Efficiency: The IMS eliminates organizational silos by integrating information security and quality management into a harmonized structure supported by process management. This reduces waste, duplication of efforts, and rework, improving operational efficiency and promoting an integrated view of business management.

On top of the aforementioned benefits, achieving ISO/IEC 27001:2022 & ISO 9001:2015 certifications ensures normative compliance, since it facilitates the simultaneous approach of both information security and quality requirements. This strategically positions EdgeUno to quickly adapt to changing regulations on the Latin American business environment.

These standards recognize and support EdgeUno’s dedication to information security and service quality, with a customer-centric focus, demonstrating its effort to ensure the best customer experience throughout the customer journey.

Another focal point for EdgeUno is Continuous Improvement. The IMS fosters a culture of continuous improvement, translating into an agile company capable of quickly adapting to market demands, technological innovations, and constant improvements.

Finally, the implementation of the IMS and the attainment of certifications are a clear and tangible commitment from EdgeUno to strengthen Customer Trust. Clients and partners can trust that EdgeUno not only meets high international standards but is also focused and committed to delivering high-quality services securely, exceeding customer expectations at every step of their journey with EdgeUno.

“Today, we celebrate the achievement of ISO/IEC 27001 and 9001 certifications, highlighting a key milestone for EdgeUno in the pursuit of providing the best service in Latin America. We are building a solid and secure digital future, where security, quality, and excellence are unquestionable principles. At EdgeUno, digital success is an ongoing commitment!” comments Marlon Martínez, Senior Director of Business Operation & Chief of Staff at EdgeUno.